本文講的是千禧一代和嬰兒潮一代對旅遊的不同要求，他們重視簡單，在過去的五年裡，他們被認為已經開始尋找更好的體驗。他們喜歡美食的地方，喜歡在旅遊日程中安排一個聚會，有些人也喜歡緊張的經歷。這部分人注意到的一致性是，他們總是專注於利用技術。從人工檢查網站，預訂自己的行程，跟踪消費者評論等，是酒店行業自我革命的一部分(Brown et al.， 2015)。據觀察，大約59%的千禧一代喜歡住獨立酒店，相比之下，嬰兒潮一代可能更喜歡價格更低的酒店。本篇代寫論文文章由美國論文通AssignmentPass輔導網整理，供大家參考閱讀。
They value simplicity and in the last five years are seen to have moved on to look for better experiences. They prefer gourmet places and like to have a party in their tourist agenda and some of them prefer intense experiences also. The consistency noticed with this segment is that they are always focused on making use of technology. From manual checking of sites, booking their own trips, following up with consumer remarks and more is a segment for which the hospitality industry has revolutionized itself for (Brown et al., 2015). It was observed that around 59 percent of Millennials prefer staying in independent hotels compared to baby boomers that would probably prefer a lesser cost alternative comparatively.
The baby boomers are not so much into experiencing tourism on their own. They want the tourism element to be arranged for them. They also pay more attention to where they stay and how long they stay at hotels etc. This is because of their affinity to comfort. Compared to the millennials, they do not worry about using information technology and tools for everything. They might prefer to just get everything done with a phone call. Also, compared to the millennials, they prefer to manage things by means of face to face interactions. These faces to face interactions are much more important to them in the tourism experience too, so they might leave feedbacks on their tourism experience based on the kind of guide they had or the person assigned to assist, the hotel staff and managers etc.
The literature review presented an understanding of some of the rising tensions in the Australian hospitality industry. There is a focus on presenting unique services, which at the same time cater to the needs of different sections of people. The review also presented the two different segments, the millennials and the baby boomers and how there could be much changes in the way they construct or become part of the tourist experience.
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