论文代写:东部和西部的差异客户评论有关朝鲜半岛地区分支机构的集团的酒店
最近网络社区的发展和基于web的虚拟评论增加了旅行的人数使用网站,如Advisor.com,Yelp.com,贪吃的人。com Priceline。com和预测为了查找信息在他们所渴望的地方访问,使后续预订(法律&张,2006)。随着时间发展,这种趋势回顾改善了额外的细节和发布图片、链接等等。因此,本文探讨了影响这些评论对潜在游客。
人们用许多论坛如Facebook和个性化博客赞美和批评他们曾经去过的地方,在互联网上(非盟,Buhalis &法律,2014)。他们这样做的时候通过仔细选择的话,常常通过添加和分享与旅行相关的图片。东西方人的行为不同于彼此批评和赞美的行为而言,由于每个预计不同级别的客户服务以及酒店提供的服务。本研究旨在评估的程度的差异东西方评论家的意见在同一集团的酒店在东方和西方。
目标——东方与西方恭维行为
本文旨在回顾酒店的元素和属性(如清洁、服务、舒适位置)在同一地区的旅行者更重要。评估是否足够满足一个或多个属性的酒店为了增加酒店的评级,或者要求都得到满足。本文的主要目标是确定:
People use many forums such as Facebook and personalized blogs to compliment and criticize the places they have traveled to, over the internet (Au, Buhalis & Law, 2014). They do so by a careful selection of words and often by adding and sharing pictures related to their travels. The behaviors of both Eastern and Western people are different from each other as far as criticism and compliment behavior is concerned, since each expects a different level of customer service as well as the services provided at the hotels. This study aims to evaluate the degree of differences in the opinions of eastern and western reviewers on the same group of hotels in the east as well the west.
Objective – Eastern vs. Western compliment behavior
This thesis aims at reviewing the elements and attributes of a hotel (such as cleanliness, services, comfort, location) are more important amidst travelers of the same region. To evaluate whether it is enough for one or more attributes to be met by a hotel in order to increase the rating of the hotel, or it requires all of them to be met. The main objectives of this thesis are to determine whether: