This chapter entails information regarding the background of the research, information regarding the company, aims and objectives of the research along with its significance. In addition to this, it provides information regarding the research question and significance of the research.This chapter provides information regarding the background of the research as it leads to reviewing the available information in scholarly articles and books. It highlights the information related to different aspects of the research topic from different literary sources.This chapter will outline different methods adopted by the researcher to carry out the research such as data collection method, research design, research approach and data analysis method.
This chapter provides information related to the procedure of carrying out the research work.This chapter provides information related to the findings and results obtained by analysing the collected information by the use of different data analysis method such as MS-Excel and descriptive analysis method.This chapter summarizes the overall research work providing information related to the results of the research in a valid and reliable manner. Moreover, it provides suggestions and measures that can be undertaken to resolve the identified problem in the research.
According to the Basel II’s (2005) definition, the expression “compliance risk” is defined in this paper as the risk of legal or regulatory sanctions, material financial loss, or loss to reputation that a bank may suffer as a result of its failure to comply with laws, regulations, rules, related self-regulatory organization standards, and codes of conduct applicable to its banking activities. This is the core definition of the thesis about CRM and it will help to identify the compliance risk management (Basel Committee, 2005).