In modern day, businesses are complex aspects. There is a fundamental principle that has always remained a constant. It is the valuable inputs that have been put forward by the employees. The employees of the organizations are required to ensure the sustenance of the companies. It is imperative for the businesses to maintain diversity of opinion. It has become evident that the workforce is becoming multicultural and the companies need to have the intercultural element to sustain. However, in this process, the people need to have proper communication to overcome the diversity program. The ineffective communication and resistance to change are some of the challenges that the businesses need to address to create a cohesive environment (Yoo, 2014). In this there are some basic impacts that the hospitality industry needs to comprehend to create a cohesive working environment. Some of the ways in which this has been enforced and the ways to improve the communication process have been detailed in this analysis.